Our technician touching up a dark timber wall panel in a hotel corridor before handover

Service · Sydney

Defect rectification for builders in Sydney.

We repair surface defects for builders, fitout companies, property managers and strata across Sydney. Before handover we work through the defect list and fix chips, scratches, knocks and marks on benchtops, joinery, doors, walls, tiles, metal and glass. We repair in place and colour match, so nothing is pulled out or re-ordered.

Insured and WHS-compliantWork guaranteedFixed written quote in one business dayRepaired on site, no rip-outSydney based, part of Caoba Group

What we repair

Defect rectification we do.

Pre-handover defect lists

Send us the schedule with photos. We price it item by item and work through it in order.

Fitout damage

Benchtops, joinery, doors and frames knocked by other trades, repaired before they are built over.

Apartment towers and hotels

Room by room repairs to doors, wardrobes, vanities, stone and walls, with before and after photos per item.

Office fitouts and refurbishments

Reception desks, joinery, glass and metal repaired after hours so the floor opens on time.

Strata and property maintenance

Common areas, lobbies and lift lobbies kept presentable between bigger works.

Make good between tenancies

Walls, doors and joinery brought back to handover standard before the next tenant.

What we say no to

What we leave to other trades.

Some damage is not worth repairing, and we say so before you spend anything.

  • Items that need replacing, like a cracked-through top or a warped door. We flag them before we quote so you can order early.
  • Structural, waterproofing or electrical defects. We do surfaces and finishes.
  • Painting whole walls or re-spraying whole kitchens. We patch, blend and touch up.

Repair or replace

What changesRepair with usReplace
ProgramItems closed in one visit, no lead timeA replacement order lands on the critical path
TradesOne trade for every surface on the listA stone mason, a joiner, a painter and a glazier
PaperworkBefore and after photos per itemDelivery dockets and a new defect for the fitter

See the difference

Defect rectification: before and after.

Before: chipped bottom edge of a curved white seat base on carpet

Before

After: chipped bottom edge of a curved white seat base on carpet

After

Chipped base of curved joinery

The bottom edge of a curved seat base had been knocked through to the core. We rebuilt it around the curve and colour matched it so the line runs unbroken.

Before: rough cut-out in a plaster wall with cabling exposed beside a switch plate

Before

After: rough cut-out in a plaster wall with cabling exposed beside a switch plate

After

Made good around a wall cut-out

A rough opening had been cut into the wall for a switch plate and the plaster was broken back around it. We made good around the fitting and blended it into the wall finish.

Before: oversized hole cut around a white waste pipe in a cabinet panel

Before

After: oversized hole cut around a white waste pipe in a cabinet panel

After

Over-cut hole around a waste pipe

The opening around a waste pipe had been cut too large and left ragged and open. We closed it back up around the pipe and finished it flush with the panel.

How it works

How we work through a defect list.

01

Send us the defect list

The schedule with photos, or walk us through the site. A photo per item is enough to price it.

02

Get an itemised written quote

Fixed prices per item within one business day, so it goes straight into your cost plan.

03

We book against your program

We work around other trades, after hours and on weekends where the program needs it.

04

We repair in place

Every item rebuilt and colour matched on site. Nothing removed, nothing re-ordered.

05

We document and close each item

Before and after photos per defect for sign-off, insurance or back-charge. Every item is guaranteed.

On site

Defect rectification on site.

Open-plan office fitout nearing handover
Open-plan office fitout nearing handover
Office joinery and meeting rooms in a commercial fitout
Office joinery and meeting rooms in a commercial fitout
Our technician repairing a wall edge beside a black door frame on site
Our technician repairing a wall edge beside a black door frame on site

Where we work

Defect rectification across Sydney.

We come to you for defect rectification for builders. We work across the Inner West, Eastern Suburbs, City of Sydney, Inner South, Lower North Shore, Ryde and Parramatta, and further for commercial jobs. See every area we service.

Who does the work

We train in-house, on real jobs, and we check every repair in daylight before we leave. Read how we work.

Questions about defect rectification for builders

Defect rectification questions.

What defects can you rectify before handover?

Chips, scratches, gouges, dents, burn marks, stains and knocks on benchtops, joinery, cabinet doors, wardrobes, doors and frames, walls, tiles, stainless steel, aluminium, powder coat and glass. If it is a surface and it is damaged, send us the photo and we will tell you if it is repairable.

Can you work on a live site?

Yes. We work around other trades and after hours or on weekends where the program or the tenant requires it. We bring our own equipment and control dust around each repair.

What do you need before you come on site?

Site access details and any induction requirements. We are insured and WHS-compliant and we send our insurance and WHS documents before we attend.

Do you document the work?

Yes. We take before and after photos of every defect. They are suitable for sign-off, for insurance claims and for back-charges where the cause needs to be attributed.

Can you take a full defect schedule?

Yes. Send the schedule with photos and we price it item by item. We work through it in order and report back as items close.

What if an item cannot be repaired?

We tell you before we quote it, so you can order the replacement without losing time waiting on us. We can also colour match a new item to the ones around it once it is fitted.

Defect rectification for builders? Send us a photo.

We reply with a fixed written quote within one business day. Free, and we tell you if it cannot be repaired.

Next step

SEND US THE DAMAGE.

A clear photo is usually all we need. You get a fixed written quote within one business day.

Free. No obligation.

We use your details only to answer your enquiry. See our privacy policy.

Phone
+61 415 882 644
WhatsApp
Send a photo on WhatsApp
Email
info@caobafrenchpolish.com.au
Hours
Quotes within one business day. After hours and weekends on commercial sites by arrangement.
Where we work
Sydney, NSW. See the areas we cover
Response
Fixed written quote within one business day
Call us